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Wiki Virtual Call Center
Loading ...A Wiki-based Virtual Call Center? “Dina Mehta, researcher and Mumbai-based blogger, was one of the volunteers who contributed to the KatrinaHelp Wiki, and talked to volunteers who called in offering help on the team’s virtual call centre (using tools like Wiki, VoIP and blogs).” How the Internet took on Katrina
Posted under Linklog, Technology | Posted on Fri, 23rd Sep 2005 10:30 pm
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